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Why is there no discount in my shopping cart?
Discounting on Licensed Invitation Product - Carlson Craft® and its Channel Partners are no longer allowed to discount certain product lines at all due to licensing issues. We are proud resellers of these Carlson Craft product lines and will abide by this rule. Products currently not available for discount: Jean M®, Eduardo XOL, Precious Moments ™, Royal Doulton, Disney, and Chloe B |
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Find your item to purchase
and select the items on the
product page where you view
the pricing. |
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click this image on the
invitation page you are
interested in.

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You will see the product
page with your options to
request sample and view
pricing. |

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You will come to the
personalization for each
item selected, select your
quantity on each of those
pages and personalize your
items. |

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You will see the discount on
the page when you are done
personalizing your items. |

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Save
your shopping basket
to purchase at a
later date.
Take advantage of
our Save Basket
feature by setting
up an account. This
allows you to save
your shopping basket
to purchase at a
later date, you will
see this option
after you have added
items into your
basket. |
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shipping charges/time |
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Shipping charges goes
according to weight and
destination, this is
calculated in the shopping
cart, at the time you input
your shipping information.
You have the option of
overnight, 2 day, 3 day or
UPS ground shipping.
Please keep in mind the
printing time that is
required.
The least expensive
shipping option we offer is
UPS ground. If you
select that option, below is
a map that will help you
calculate the number of days
for deliver.
The amount of time it takes
to produce your product
varies. Unless it is stated
differently on the product
page when you placed your
order, production/printing
time is 2-3 business days,
provided there are no
additional questions needing
clarification. After this
production time the shipping
option you selected at check
out will take effect.
*NOTE UPS doesn't count Sat
and Sunday as transit days |
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Proofs
Several of our items on-line
offer the proof
automatically. It will be
stated on the product page
where you view your pricing,
due to unique layouts of the
Something Different
Collection proofs are
automatically included.
For our other selections you
are offered a visual
preview. If you are not
satisfied with the visual
preview you may request a
typeset proof.
You must place your order
before you can see a proof.
Proofs allow you to preview
your order before it is
printed. Once you place your
order you will receive an
order confirmation number,
e-mail that order
confirmation number -
immediately - to customer
service at
help@sandstoneinvitations.com
and request a proof, include
your contact information,
this will delay production
up to 4 business days.
Production time goes fast so
you need to do this
immediately after placing
your order, in order to see
a typeset proof you are
required to enter this
request in the special
instructions box, or contact
customer service.
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Blank Invitations
You may order that blank,
you will need to go through
the ordering process, keep
the personalization lines
empty and if it is a
"required field" enter Blank
Stock. IF production has any
questions you will be
contacted to verify you want
it blank. We DO NOT provide
Disney and Precious Moments
blank, these items must be
personalized.
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Custom text
When your order come
to the invitation
personalization
page, you will see
suggested verses. If
you do not like the
verses, or if you
the event wording
you want is not
offered please
delete what is in
the lines and input
your custom wording,
there is no extra
charge for this.

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Catalogs
We do not offer a catalog at
this time, however if you
purchase
samples, save the order
number and when you order
printed invites I would
gladly credit your printed
invitation order
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Left Corner Copy
Left corner copy is text,
printed under the main
invitation text, aligned to
the left and printed a point
size smaller. This
area is commonly used for
sayings such as "Casual
Attire" or "Reception
immediately to follow".
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Visual Preview
The visual preview is meant
to give you an idea of the
invitation with your chosen
font style and color.
Merchandise is portrayed as
accurately as possible in
your preview. Actual card
size, colors and imprint may
vary slightly. All
text will be adjusted as
needed to fit the card
properly.
If spaces are requested
between text lines, they
will not appear in the
preview, but will be
represented on the printed
product. Please proof
your item carefully. Once
your order is placed, you
agree that you have proofed
your design, verified your
information and authorize
printing.
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Spanish
Language
We can print foreign
languages when the letters
are from the English
alphabet. In addition, we
offer Spanish verses for
wedding and Quince Años
ensembles. There is no extra
charge for us to print
Spanish.
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| Extra Envelopes - When you view your items in your shopping basket, at that time, look on the left where you will see 'suggested products" listed, you will also see the option to order extra envelopes.

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Free Envelopes
Blank envelopes are always
included in our invitation
pricing, you have the option
, for an extra cost, to have
your envelopes imprinted
with your return address, on
with the more formal
invitations you have the
option to have your inner
envelopes lined, if you
do not choose these options
you DO get blank envelopes.
If you select the option to
imprint the outer envelope
flap with printed return
address for invitation.
Envelopes printed with your
return address will save
time and ensure return of
undeliverable mail. We
recommend choosing the same
font and ink color as your
invitation or announcement.
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Card Samples |
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Find the card
you are
interested in
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Click the
request sample
link
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Add it into your
basket , there
is a small
charge for
samples
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Save your order
confirmation
number and when
you place a
printed order we
will gladly
credit your
sample order
upon request.
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Sample
invitations will
be blank, meant
to give you
satisfaction of
color and
quality of the
card stock.
Envelopes and
the smaller
cards are not
included.
Samples will
ship First Class
Mail, it may
take 10-14 days
for delivery.
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Production
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Standard production time is 2-3 business days
Production time cannot be waived, rush orders are not allowed, please read your product descriptions carefully if more than the standard 2-3 business days are required in production it will be stated on the product page. Your UPS shipping option takes effect after this production time.
Photo, Magnets, Logo and custom cards may require up to 6 additional days in production.
*Note ~ UPS doesn't count Sat and Sunday as transit days.
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Photo, Magnets, Logo and
custom cards may require up
to 6 additional days in
production.
*Note ~ UPS doesn't count
Sat and Sunday as transit
days.
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Payment options
We accept major credit
cards, MasterCard, American
Express and Visa. Payment is
due at the time your order
is placed. If you select the
option that states "in-store
payment" you are required to
contact customer service
within 2 business days with
your valid billing
information, or to make
payment arrangements with a
money order. If you do not
contact customer service you
will need to replace your
order. If you select
in-store payment, your order
will not be processed until
payment is made.
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Sales
Tax
Only Wisconsin Residents
will be charged 5.5% sales
tax
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Rush Orders
Because our production time
is so fast, we are unable to rush your order
once it is in-house. However, we suggest you
choose an expedited shipping method on the
shipping screen to ensure the quickest delivery.
We ship UPS, you may select the next day air
shipping option when you check out.
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Security
www.sandstoneweddinginvitations.com
uses “VeriSign,” the
industry standard to provide protection for
your credit card information. Your credit
card number will be encrypted for safe
transmission. We DO NOT store your credit
card number after your order has been
completed. You will need to re-enter your
credit card every time you make a purchase.
Your privacy is respected.
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Return Policy
www.sandstoneweddinginvitations.com
strongly urges that you
carefully proof all text
while placing your order and
print your detailed order
information. We can not
issue refunds on printed
products for customer typos,
omissions, or changed dates.
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Shipping
Shipping goes according
to weight and
destination, it is
calculated in the
shopping cart, at the
time you input your
shipping information.
You have the option of
overnight, 2 day, 3 day
or UPS ground shipping.
Please keep in mind the
printing time that is
required.
*NOTE UPS doesn't count
Sat and Sunday as
transit days
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